There is an increasing burden being placed on schools as they move from the traditional role of providing education and extra-curricular activities to accepting liability as a caregiver to scholars. The ever-changing demands on the family have transferred many parental responsibilities to educators.
Increased demands of the school from parents, justifiable or not on the school is a reality. These demands mean that the issues of liability, governance and value offering have become important matters that each school needs to address and find adequate solutions to.
Emergency Medical Care is a service that every school needs to have access to. Teachers, even those proficient and qualified in first aid, are simply not enough to deal with the complexities of injuries and variety of trauma situations that schools may face. Contact Centres linked to emergency service providers that can service schools with fast response times are a necessity for schools wanting to manage their liability and exposure risk.
ER24 understands the dilemmas that schools face in providing first class emergency medical services to their staff and pupils, be those dilemmas related to cost, service or location. ER24 also understands that a pure Emergency Medical Care service is not adequate to meet all of a school’s needs, but that schools also need guaranteed hospital admission, no financial excesses or constraints, trauma counseling (including face-to-face counseling), and HIV information.
By using advanced Contact Centre technology, ER24 is able to provide a wider service than pure medical care to schools at a very low cost.
Trauma counseling, career guidance, after school tutoring and computer advice form the core offering of a comprehensive product now available from ER24 to schools in South Africa. Not only will the school be managing its liability and risk exposure as far as medical services are concerned, but it will also be able to offer parents reassurance that the school has taken proactive measures for the child in key services that will benefit and assist the parent in dealing with important matters such as after school tutoring.
These form the core offering of a comprehensive ER24 product now available to schools in South Africa. Not only will the school be managing its liability and risk exposure as far as medical services are concerned, but it will also be able to offer parents the comfort of knowing that the school has taken proactive measures to benefit and assist the parent in dealing with important matters such as after-school tutoring.
