How it works

what3words is the easiest way to talk about location. Every 3m square in the world has a unique what3words address. Now every precise location – the specific entrance of a shopping mall, a remote hiking trail, or even the front entrance of your home - has a simple and accurate address made of just three words.

For example, the reception of ER24’s Head Office in Stellenbosch can be found at ///tenses.laptops.flows and the lighthouse at Cape Agulhas is ///database.perceptive.chose.

Callers can use the free what3words app to provide ER24 Contact Centre agents with the what3words address of their emergency. We will then be able to pinpoint your exact location.