To extend and enhance the reach of their services, ER24 contracts with other reputable service providers in outlying areas. This includes helicopter and fixed-wing air ambulances in strategically located areas to minimise flight response time.
Our aeromedical evacuation service provides clinical excellence and cost containment, meeting the needs of our clients and contracted medical insurers. We have a 24- hour international flight desk which facilitates flights as patients require. Our dedicated case management team ensures that each case is pro-actively handled to facilitate and coordinate the care of the patient from the time of the request, through to the completion of the case
HELICOPTER EMERGENCY MEDICAL SERVICES (H.E.M.S)
ER24, in partnership with Oneplan, provides advanced aeromedical care in Gauteng and surrounding areas. The dedicated Oneplan ER24 helicopter is controlled by Flight Share and staffed with ER24 emergency care practitioners. The emergency helicopter is used when ground crew requires specialised equipment or expertise, or where vehicles cannot access the patient. Advanced life support, which includes medication, ventilators, diagnostics, and immobilisation tools, is just some of the standard equipment on the helicopter.
Emergency care practitioners are able to provide life- saving care to critically injured victims of motor vehicle accidents, traumatic incidents and other medical emergencies. Helicopter activations are based on the national emergency helicopter flight criteria to ensure
resources are maximised for patients. ER24 also operates the Emergency Contact Centre flight desk and controls activations of the helicopter. It is based at the Grand Central Airport in Midrand, Johannesburg.
Our Fixed Wing Air Ambulance Service operates primarily throughout Southern Africa, Africa and the surrounding islands. We facilitate transfers into Europe and the Middle East. Our current fleet of aircraft includes a Falcon 20 Jet with dual patient capabilities, a Falcon 50 Jet, a King Air 200 and a Cessna Citation 560 Jet. All our aircraft are pressurised and comply with Civil Aviation Authority requirements.
FIXED-WING EQUIPMENT AND STAFF
ER24’s aircraft are all fully furnished with critical care equipment and use state-of-the-art technology to ensure the most effective patient care at all times.
ER24 air ambulances are staffed by doctors, paramedics and nurses trained in emergency medicine and are able to mobilize within 120 minutes of flight activation.
FIXED-WING SERVICE DESTINATIONS
ER24 Fixed Wing Air Ambulance Service operates primarily throughout Africa and surrounding islands and can also facilitate transfers into Europe and the Middle East
Our extensive African network consists of a comprehensive list of service providers who offer cost-effective agreements that allow us to provide the highest level of emergency medical care at the most competitive prices.
In the event of more than two patients needing evacuation, our service providers are able to configure additional aircraft dependant on patient volumes.
The activation of these services can be facilitated successfully by the operation of the ER24’s national 24-hour emergency Contact Centre.
International Assistance number is +27 (0)10 2053052. / firstname.lastname@example.org