Customised Contact Center

Customised Contact Centre Service

ER24 provides CCCS (Customised Contact Centre Services) for Corporate and key stakeholders to integrate their key emergency protocols into a seamless 24/7/365 solution by the use of our highly skilled staff and leading Contact Centre software solution. These services will give our clients peace of mind that highly specialised help is only a button away.

OUR EMERGENCY CONTACT CENTRE

At ER24 we have one national emergency number – 084 124 – operated through a state-of-the-art emergency contact centre. Highly trained and dedicated operators, using sophisticated dispatching software, mapping technology and medical databases, manage the centre 24 hours a day. This comprehensive support network enables us to customise solutions to meet our clients’ individual needs.