ER24 encourages clients or those seeking further information to contact us via the below channels.

Please submit your feedback or query by selecting any of the buttons below. Your feedback or query will be forwarded to the correct department for action. 

ER24 Contact Numbers


Emergency Contact Centre
National 24-hour Emergency Contact Centre based in Sandton, Johannesburg.
Aeromedical Services
Helicopter and Fixed-Wing emergency services.
EMS activations via 084124.


International Flight Desk
Quoting and booking of aeromedical services, including ground ambulance assistance.
Fraud & Ethics
If you encounter any conduct that you believe may be unethical or fraudulent please report this to us.
Ethics line (South Africa)
(Outside of South Africa)
(MTC Users - Namibia only)