Contact

ER24 encourages clients or those seeking further information to contact us via the below channels.

South Africa

Emergencies
    Emergency Contact Centre
    National 24-hour Emergency Contact Centre based in Sandton, Johannesburg.
    Aeromedical Services
    Helicopter and Fixed-Wing emergency services.
    EMS activations via 084124.
Administration
    ER24 Corporate Office
    Mediclinic Corporate Offices
    25 du Toit Street
    Stellenbosch
    Western Cape, South Africa
    7600
    F 0866 084 124
    Corporate Communication
    Mediclinic Corporate Offices
    25 du Toit Street
    Stellenbosch
    Western Cape
    7600
    F 0866 084 124
    Regional Office (Sandton)
    Cambridge Manor Business Park 1
    Stone Haven Road
    Paulshof, Sandton
    Gauteng
    2056
    F 0866 084 124
    Research
    Mediclinic Corporate Offices
    25 du Toit Street
    Stellenbosch
    Western Cape
    7600
    F 0866 084 124
    Account Queries (Patients)
    Tijger Park 1
    Willie Van Schoor Drive
    Bellville
    Western Cape
    7530
    Patient Document Requests
    Mediclinic Corporate Offices
    25 du Toit Street
    Stellenbosch
    Western Cape
    7600
Event Solutions
    ER24 Events
    Gauteng and Surrounding: 083 488 3048
    North West and Surrounding: 082 825 5546
    Mpumalanga and Surrounding: 084 460 7010
    Western Cape and Surrounding: 084 258 6806
    Mediclinic Events
    Mediclinic Corporate Offices
    25 du Toit Street
    Stellenbosch
    Western Cape
    7600
    Patient Document Requests
    Mediclinic Corporate Offices
    25 du Toit Street
    Stellenbosch
    Western Cape
    7600

International

Aeromedical Services
    Flight Desk
    Quoting and booking of aeromedical services, including ground ambulance assistance.
Site Based Medical Services
    Site Based Medical Services and Clinics
    Cambridge Manor Business Park 1
    Stone Haven Road
    Paulshof, Sandton
    South Africa
    2056
    Patient Compliments & Complaints
    If you would like to compliment us or should you wish to let us know how we can improve, please send us an email.
    Fraud & Ethics
    If you encounter any conduct that you believe may be unethical or fraudulent please report this to us.